True Diamonds by Sophie (“we” or “us”) is committed to preserving the privacy of all visitors to truediamonds.ie.
Please read the following privacy statement to understand how we use and protect the information that you provide to us.
By using this site, you consent to the collection, use and transfer of your information under the terms of this privacy statement.
Information We Collect From You
When you visit, register or order products or services on truediamonds.ie you may be asked to provide certain information about yourself, such as your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
Use Of Your Information
We use your information to supply you with goods or services ordered by you, to bill you and to contact you about an order. We also analyse information provided by you and others to help us administer, support, and improve our business.
We may use your information to contact you to tell you about important changes or developments to the website or our services, or to obtain your views on our services.
Where you have agreed, we may use your information to let you know about other products and services which might be of interest to you. This contact may be by post, telephone, SMS, fax or e-mail. If you want to stop receiving information about other products and services, you can opt out at any time by contacting us (i) by post at True Diamonds, Pembroke House, 28-32 Upper Pembroke Street, Dublin 2.; or (ii) by telephone at +353 1 906 5899; or (iii) by email at firstname.lastname@example.org.
The information you provide to us will be held on our computers in Ireland and may be accessed by or given to our staff working outside the European Economic Area. It may also be accessed by third parties, some of whom are located outside the European Economic Area, who act for us for the purposes set out in this privacy statement or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process payments and provide support services on our behalf.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this privacy statement.
Disclosure To Other People
We will never sell or rent your details to a third party.
Additionally, we may allow carefully selected third parties to contact you occasionally about products and services which we think may be of interest to you. This contact may also be by post, telephone, SMS, fax or e-mail. If you want to stop receiving information about other products and services, you can opt out at any time by contacting us (i) by post at True Diamonds, Pembroke House, 28-32 Upper Pembroke Street, Dublin 2; or (ii) by telephone at +353 1 906 5899; or (iii) by email at email@example.com.
We may pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
An IP address is a number that is assigned to your computer automatically when you use the internet. When you visit a particular web page in the truediamonds.ie website, our servers log your IP address.
We may use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
Cookies And Web Beacons
A web beacon is a small file, used in combination with cookies, which is stored on web pages or in emails which monitors the behaviour of the person viewing the web pages or sending the emails.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
We will retain your information for a reasonable period or as long as the law requires.
Changing Your Information
You are entitled to see the information we hold about you. The law entitles us to charge you a fee for doing so of not more that €6.35 per request. If you wish to see this information, please contact us with proof of identification together with a fee of €6.35 by post at True Diamonds, Pembroke House, 28-32 Upper Pembroke Street, Dublin 2.
You can also ask us to amend the information we hold about you to ensure that it is accurate and kept up to date. Please contact us with proof of identification to do so (i) by post at True Diamonds, Pembroke House, 28-32 Upper Pembroke Street, Dublin 2.; or (ii) by email at firstname.lastname@example.org.
Changes To Our Privacy Statement
Any changes to our privacy statement in the future will be posted to the website and, where appropriate, through e-mail notification.
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